Privacy Policy
Last updated: October 20261. Introduction
Welcome to 11PlusQuiz.co.uk ("we", "our", "us"). We are committed to protecting your privacy and ensuring your data is handled responsibly. This Privacy Policy explains how we collect, use and protect information when you use our free 11 plus practice paper service.
We operate a donation-based service providing free 11 plus practice papers and online practice tests. We are committed to transparency about how our website works.
2. Information We Collect
We collect minimal information to operate our service effectively:
- Usage Analytics: We use an analytics tool (Rybbit Analytics) to understand how visitors use our site. This includes pages visited, time on site, and general browser/device information. This helps us improve our free practice papers and user experience.
- Session Replay: Our analytics tool may record anonymised session replays to help us identify usability issues. These recordings do not capture personal information and are used solely for product improvement.
- Contact Form Submissions: If you contact us via our contact form, we collect your name, email address and message content to respond to your enquiry.
- Quiz Data: Quiz answers are processed entirely within your browser (client-side). We do not store individual quiz responses on our servers. Anonymised event data (e.g., quiz started, quiz completed) may be sent to our analytics platform for aggregate reporting.
- Donation Information: If you choose to make a donation, payment processing is handled by third-party payment providers. We do not store payment card information.
3. Children's Privacy
Our service is designed for use by parents and guardians helping children prepare for the 11 plus exam. We do not knowingly collect any personal data from children under the age of 13. All quiz activity is processed locally in the browser without creating user profiles. If you believe we have inadvertently collected information about a child, please contact us immediately at enquiries@11plusquiz.co.uk.
4. How We Use Your Information
- To provide and improve our free 11 plus practice papers and online tests
- To respond to your contact form enquiries
- To understand how our service is used through aggregate analytics
- To maintain the security and performance of our website
5. Legal Basis for Processing (UK GDPR)
We process your data based on:
- Legitimate interests: Analytics to improve our service
- Contract performance: To respond to your contact enquiries
- Consent: Where you have explicitly provided information (e.g., contact form)
6. Data Sharing
We do not sell your personal data. We may share minimal data with:
- Analytics provider: Rybbit Analytics (self-hosted) for aggregate usage statistics
- Payment processors: If you make a voluntary donation
- Legal authorities: Where required by law
7. Cookies
Our website uses minimal cookies necessary for the site to function. Our analytics tool may set cookies to distinguish between visits. No personal information is stored in cookies. You can disable cookies in your browser settings, though this may affect site functionality.
8. Data Retention
Contact form enquiries are retained for up to 12 months to allow us to respond fully and for reference. Analytics data is retained in aggregate form only. Quiz responses are not stored on our servers at all, they exist only in your browser's session.
9. Your Rights (UK GDPR)
You have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to processing
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, please contact us at enquiries@11plusquiz.co.uk.
10. Security
We take reasonable technical and organisational measures to protect any data we hold. Our website is served over HTTPS. Our analytics data is stored on secure self-hosted infrastructure.
11. Third-Party Links
Our website may contain links to third-party resources. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
13. Contact
For any privacy-related questions or to exercise your rights, please contact us:
- Email: enquiries@11plusquiz.co.uk
- Address: Queen's Road, Barnet, Hertfordshire, EN5 4DQ, United Kingdom